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Terms and Conditions

General:

  1. The Tangerine Bank (the “Bank”) Refer a Friend Offer (the “Offer”) is available ongoing throughout the year, with no expiry date.

  2. “Friend or family member” refers to known friends or family members with whom you have a close personal or family relationship which includes direct, voluntary, two-way communications and who has confirmed that they want to receive the communication. Each time you make a referral, you represent and warrant to us that you have a close personal or family relationship (as defined above) with the individual that you refer that complies with these terms.


Eligibility:

  1. The Offer is available to all Tangerine Clients and New Clients who meet the following conditions :

    1. “Referrer”: An existing Tangerine Client who refers a friend or family member using his/her Refer a Friend Orange Key® (an “Orange Key” is a unique Refer a Friend number assigned to each Tangerine Client).

    2. “Referral”: A New Client who has been referred by the Referrer using a Referrer’s Refer a Friend Orange Key.

    3. A “New Client” is a person that has never had an ING DIRECT or Tangerine Account.


Referral Bonus Conditions:

  1. A $50 Referral Bonus (the “Referral Bonus”) will be paid to each the Referrer and the Referral provided all conditions set out in these Terms and Conditions are met.

  2. For both the Referrer and Referral to earn the Referral Bonus, the Referral must complete the following actions (“All Actions”):

    1. enroll using a valid Refer a Friend Orange Key provided by the Referrer,

    2. successfully open their first Tangerine Account (excluding Tangerine Money-Back Credit Card),

    3. make an initial deposit of at least $250 within 60 days of becoming a Tangerine Client, and

    4. maintain a minimum Account balance of $250 for at least 60 consecutive days starting on the date the initial $250 minimum deposit is made. Accounts are deemed successfully opened when the Referral has satisfied the Account terms and conditions and the Account is without restrictions of any sort.

  3. Both Referrer and Referral Bonuses will be paid into a non-registered Tangerine Savings Account or Tangerine Chequing Account within 30 days of the Referral successfully completing All Actions and the Referrer will not receive any confidential banking details. If a Referrer or Referral doesn’t have either of these Accounts, he or she will need to open one in order to receive the Referral Bonus. If Existing Clients have multiple non-registered Tangerine Savings or Chequing Accounts, the deposit of the Referral Bonus will be made to their Chequing Account by default.

  4. For Joint Accounts, only the Primary Account Holder is eligible for the Referral Bonus.

  5. Referrers may refer up to three (3) friends or family members per calendar year. Referral Bonuses will only be paid to the Referrer for up to three (3) successful Referrals (e.g., up to a maximum of $150 in Referral Bonuses per calendar year). Only the first three (3) Referrals who successfully complete All Actions will be eligible to receive a Referral Bonus. We don’t object if you want to continue to refer your friends or family members but just keep in mind you won’t be receiving a Referral Bonus after your first 3 successful referrals.

    If the Referral has already received an Orange Key from another Client or enrolled outside of the Refer a Friend Program (i.e., enrolled without using the Referrer’s Orange Key), the Referrer will not be eligible for a Referral Bonus.

  6. Refer a Friend program referral cap will be reset annually on January 1st of every year and any unused referrals don’t carry forward.


Limited Time Promotions:

  1. During limited time Refer a Friend promotional offer periods, Referrers and Referrals may be eligible to earn larger Referral Bonuses, and Referrers could exceed the $150 Referral Bonus limit for successful Referrals. Such limited time offers may be subject to additional terms and conditions set out in the promotional offer terms.


Limitations:

  1. Once the Orange Key has been submitted, it can’t be reversed. Each Referral may only use an Orange Key to enroll once, regardless if the Referral received or had access to multiple Orange Keys from different Referrers.

  2. Limit of one (1) Referral Bonus will be awarded to a Referrer per Referral up to a maximum of three (3) Referral Bonuses per calendar year.

  3. Referrals can’t combine the Offer with any other Tangerine Open Bonus enrollment offers except as otherwise permitted and set out in a particular promotional offer.

  4. The Offer and Orange Keys can only be used for personal, non-commercial purposes. Orange Keys may not be transferred or sold or mass distributed.

  5. The Bank reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice. In the event of conflict, these Terms and Conditions will prevail over any of the contents of any brochure, promotional materials or statements, or any other communication regarding this Offer, whether written or oral from the Bank, except where otherwise stated.

  6. The Bank reserves the right at its sole discretion to, without advance notice, terminate or suspend the Offer, in whole or in part, or modify it in any way.

  7. The Bank reserves the right, at its sole discretion, to suspend, disqualify, limit or revoke this Offer for any Account holder it finds or believes to be manipulating or otherwise abusing the process, fairness, or integrity of the Offer or otherwise becomes ineligible. Referral Bonuses earned through fraudulent activities or activities in violation of these Terms and Conditions will be null and void and repayment may be requested by Tangerine.

  8. By accepting this Offer, you agree that you have read and understood these Terms and Conditions and agree to be bound by them. Any notice offered by us with respect to this Offer is deemed to be provided on the day it is posted on our website.


Additional:

Here are our guidelines for sharing the Orange Key®.


Last updated on: May 25, 2019