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Refer a Friend Offer Terms and Conditions


1. The Tangerine Bank (the “Bank”) Refer a Friend Offer (the “Offer”) is available on an ongoing basis throughout the year, with no expiry date.

2. “Friend or family member” refers to known friends or family members with whom you have a close personal or family relationship which includes direct, voluntary, two-way communications and who have confirmed that they want to receive the communication. Each time you make a referral, you represent and warrant to us that you have a close personal or family relationship (as defined above) with the individual that you refer that complies with these terms.



3. The Offer is available to all Tangerine Clients and New Clients who meet the following conditions:

a. “Referrer”: An existing Tangerine Client who refers a friend or family member to sign up as a Client using their Refer a Friend Orange Key® (an “Orange Key” is a unique Refer a Friend number assigned to each Tangerine Client).

b. “Referral”: A New Client who has been referred to sign up as a Tangerine Client using a Referrer’s Refer a Friend Orange Key.

c. A “New Client” is a person that has never had an ING DIRECT or Tangerine Account.


Referral Bonus Conditions:

4. A $50 Referral Bonus (the “Referral Bonus”) will be paid to each of the Referrer and the Referral provided all conditions set out in these Terms and Conditions are met.

5. For both the Referrer and Referral to earn the Referral Bonus, the Referral must complete the following actions (“All Actions”):

a. enroll using a valid Refer a Friend Orange Key provided by the Referrer,

b. successfully open their first Tangerine Account (excluding Tangerine Credit Cards),

c. make an initial deposit/investment of at least $250 within 60 days of becoming a Tangerine Client, and

d. maintain a minimum Account balance of $250 for at least 60 consecutive days starting on the date the initial $250 minimum deposit/investment is made.

Accounts are deemed successfully opened when the Referral has satisfied the Account Terms and the Account is without restrictions of any sort. For Mortgages and other Loans, the minimum deposit requirements don’t apply. Note that the Referrer will not receive any confidential banking details regarding the Referral’s Account(s).

6. Both the Referrer and Referral Bonuses will be paid into a non-registered Tangerine Savings Account or Tangerine Chequing Account within 30 days of the Referral successfully completing All Actions. If the Referrer or Referral has both a non-registered Tangerine Savings Account and a Chequing Account, the deposit of the Referral Bonus will be made to their Chequing Account by default. If they have both a joint Chequing Account and a single Chequing Account, the deposit will be made to the Chequing Account on which they are the primary Account holder. If the Referrer or Referral doesn’t have either a Tangerine non-registered Savings Account or a Chequing Account, they’ll need to open one in order to receive the Referral Bonus.

7. For Joint Accounts, only the Primary Account Holder is eligible for the Referral Bonus.

8. Referrers may earn up to three (3) Referral Bonuses per calendar year (the “Referral Cap”). This means that you will only earn a Referral Bonus for your first 3 Referrals who successfully complete All Actions in a given calendar year. You won’t earn a Referral Bonus on any referrals you make in a calendar year during which you’ve already reached the Referral Cap. (We won’t object if you want to continue to refer additional friends or family members after you’ve reached the annual Referral Cap, but just keep in mind you won’t be receiving a Referral Bonus for those subsequent referrals.)

9. Referrers will not be eligible for a Referral Bonus if the Referral Client has already enrolled using another Client’s Orange Key or enrolled outside of the Refer a Friend Program (i.e., enrolled without using the Referrer’s Orange Key).

10. The Refer a Friend program Referral Cap will be reset annually on January 1 of every year. Any referrals that don’t earn a Referral Bonus won’t carry forward to the next calendar year (e.g. a successful referral after you’ve reached the Referral Cap this year won’t be carried over to earn a Referral Bonus the following year). Any remaining referrals not used by the end of the calendar year will be forfeited.


Limited-Time Promotions:

11. During limited-time Refer a Friend promotional offer periods, Referrers and Referrals may be eligible to earn larger Referral Bonuses, and Referrers could exceed the $150 Referral Bonus limit for successful Referrals. Such limited-time offers may be subject to additional terms and conditions set out in the promotional offer terms.



12. Once the Orange Key has been submitted, it can’t be reversed. Each Referral may only use an Orange Key to enroll once, regardless of whether the Referral received or had access to multiple Orange Keys from different Referrers.

13. Limit of one (1) Referral Bonus will be awarded to a Referrer per Referral up to a maximum of three (3) Referral Bonuses per calendar year.

14. Referrals can’t combine the Offer with any other Tangerine enrollment Bonus offers except as otherwise permitted and set out in a particular promotional offer.

15. The Offer and Orange Keys can only be used for personal, non-commercial purposes. Orange Keys may not be transferred or sold or mass distributed.

16. The Bank reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions from time to time without prior notice. In the event of conflict, these Terms and Conditions will prevail over any of the contents of any brochure, promotional materials or statements, or any other communication regarding this Offer, whether written or oral from the Bank, except where otherwise stated.

17. The Bank reserves the right at its sole discretion to, without advance notice, terminate or suspend the Offer, in whole or in part, or modify it in any way.

18. The Bank reserves the right, at its sole discretion, to suspend, disqualify, limit or revoke this Offer for any Account holder it finds or believes to be manipulating or otherwise abusing the process, fairness, or integrity of the Offer or otherwise becomes ineligible. Referral Bonuses earned through fraudulent activities or activities in violation of these Terms and Conditions will be null and void and repayment may be requested by Tangerine.

19. By accepting this Offer, you agree that you have read and understood these Terms and Conditions and agree to be bound by them. Any notice offered by us with respect to this Offer is deemed to be provided on the day it is posted on our website.



Here are our guidelines for sharing the Orange Key®.


Last updated on: March 29, 2022