Awards and Recognition

Creating a simple and convenient everyday banking experience for our Clients is at the core of everything we do. We're very pleased to earn recognition confirming that we’re making a difference in our Clients' lives.

Tangerine Does It Again—Highest In Customer Satisfaction

Tangerine has earned the highest ranking in customer satisfaction among the midsize retail banks, for the ninth consecutive year. The 2020 J.D. Power Canada Retail Banking Satisfaction Study* ranked Tangerine top for overall customer satisfaction in the Midsize Bank Segment, and in the following standout categories: Product and Fees, Communication & Advice, New Account Opening and Channel Activity.

Tangerine’s Money-Back Credit Card is #1

Tangerine’s Money-Back Credit Card ranked highest in the J.D. Power 2019 Credit Card Satisfaction Study**. Tangerine ranked highest overall and specifically scored highest in the following study factors: Rewards, Communication and Credit Card Terms.

The Ipsos® Best Banking Awards

The Ipsos Best Banking Awards*** recognize customer service excellence in personal banking among Canadian financial institutions based on survey results in 11 different categories. Tangerine was proud to receive two awards in the 2019 Ipsos Best Banking Awards in Canada among all financial institutions, including awards in the following categories:

  • Recommend to Friends or Family (solo award)

  • Value for Money

Tangerine named one of Greater Toronto's Top Employers for 2019

Tangerine was named one of Greater Toronto’s Top Employers for the third year in a row. The annual ranking identifies the best companies to work for in the Greater Toronto Area by assessing an organization’s overall work environment and other factors, including total compensation and rewards, skills development, employee recognition and community involvement.

Product of the Year

Following a nationwide consumer vote, the Tangerine Money-Back Credit Card was voted a winner in the 2016 Product of the Year Canada™ awards program in the "Financial Services" category. This innovative Credit Card is designed to help Canadians save even when they’re spending on everyday purchases by offering 2% Money-Back Rewards on purchases in up to three chosen categories and 0.5% Money-Back Rewards on all other purchases, with no annual fee.****

*For J.D. Power 2020 award information, visit jdpower.com/awards.

**For J.D. Power 2019 award information, visit jdpower.com/awards.

***Ipsos 2019 Financial Service Excellence Awards are based on ongoing quarterly Customer Service Index (CSI) survey results. Sample size for the total 2019 CSI program year ended with the September 2019 survey wave was 47,746 completed surveys yielding 72,463 financial institution ratings nationally.

****Product of the Year is a trademark of Product of the Year Canada.