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Awards and Recognition
Creating a simple and convenient everyday banking experience for our Clients is at the core of everything we do. We're very pleased to earn recognition confirming that we’re making a difference in our Clients' lives.
Most Awarded for Personal Banking Client Satisfaction among Midsize Banks – J.D. Power
Tangerine has earned the highest ranking in Client Satisfaction among Midsize Personal Banks, for the 13th consecutive year. The J.D. Power 2024 Canada Retail Banking Satisfaction Study9 ranked Tangerine top for overall Client satisfaction in the Midsize Bank Segment, plus #1 in the following standout categories: Level of Trust, Digital Channels, Account Offerings Meeting Needs, Convenience and Saving Time and Money.
#1 Bank in Canada on the Forbes list of the World’s Best Banks 2025
We’re proud to have been recognized on the Forbes list of the World’s Best Banks 2025. This prestigious award is presented by Forbes and Statista, the world-leading statistics portal and industry ranking provider. The ranking recognizes the best banks in 34 countries based on an independent survey sample of more than 50,000 consumers. Survey participants evaluated select banks on several criteria: Trust, Terms & Conditions, Customer Service, Digital Services, and Financial Advice. Of the 11 banks in Canada ranked by respondents, Tangerine Bank was ranked #1.
For more information about the award methodology and banks included in the ranking, visit here.
Best Workplaces™ in Financial Services & Insurance 2025
For the eighth consecutive year, Tangerine Bank secures a spot on the Best Workplaces™ in Financial Services & Insurance in Canada List. This employee-driven list provides an overall portrait of workplace culture through attributes that matter most to employees working in the financial services and insurance industry, like credibility, trust, respect, fairness, pride, and camaraderie.
Award-winning funds
Investing responsibly can pay off, literally. And here’s proof!
Each Portfolio below won a Fundata FundGrade A+® Award presented by Fundata Canada Inc. in 2024^:
- Tangerine Balanced Growth SRI Portfolio
- Tangerine Balanced SRI Portfolio
- Tangerine Equity Growth SRI Portfolio
Learn more about our award-winning funds and all the benefits here.
The Ipsos® Financial Service Excellence Awards
The Ipsos 2020 Financial Service Excellence Awards*** is an annual program that recognizes Canadian financial institutions for excellence in customer experience. Results are based on ongoing quarterly Customer Service Index (CSI) survey results in 11 different categories. Tangerine was proud to receive three awards in the 2020 Financial Service Excellence Awards among all financial institutions, including awards in the following categories:
- Recommend to Friends or Family (sole winner)
- Value for Money
- Mobile Banking Excellence
About Us
Banking that’s anything but typical. No unfair fees. No overly complicated products. No expensive brick-and-mortar branches.
Wanna join Team Tangerine?
Be a part of an energetic and collaborative environment dedicated to helping Canadians make decisions with their money.
9 J.D. Power 2012-2024 Canada Retail Banking Satisfaction Studies. Visit jdpower.com/awards for more details.
Tangerine has won more awards than any other brand among midsize banks in the J.D. Power Canada Retail Banking Satisfaction Studies from 2006-2024. Visit jdpower.com/awards for more information.
About Great Place to Work®:
Great Place to Work is the global authority on high-trust, high-performance workplace cultures. A global research and consulting firm, Great Place to Work® provides the benchmarks and expertise needed to create, sustain, and recognize outstanding workplace cultures. In Canada, Great Place to Work® produces both industry and demographic specific Best Workplace™ lists, and represents the voices of 500,000 employees across industry. This is part of the world's largest annual workplace study, recognizing the world's Best Workplaces in a series of national lists including those published by The Globe & Mail (Canada) and Fortune magazine (USA). Visit us at www.greatplacetowork.ca/en/.
^FundGrade A+® is used with permission from Fundata Canada Inc., all rights reserved. The annual FundGrade A+® Awards are presented by Fundata Canada Inc. to recognize the “best of the best” among Canadian investment funds. The FundGrade A+® calculation is supplemental to the monthly FundGrade ratings and is calculated at the end of each calendar year. The FundGrade rating system evaluates funds based on their risk-adjusted performance, measured by Sharpe Ratio, Sortino Ratio, and Information Ratio. The score for each ratio is calculated individually, covering all time periods from 2 to 10 years. The scores are then weighted equally in calculating a monthly FundGrade. The top 10% of funds earn an A Grade; the next 20% of funds earn a B Grade; the next 40% of funds earn a C Grade; the next 20% of funds receive a D Grade; and the lowest 10% of funds receive an E Grade. To be eligible, a fund must have received a FundGrade rating every month in the previous year. The FundGrade A+® uses a GPA-style calculation, where each monthly FundGrade from “A” to “E” receives a score from 4 to 0, respectively. A fund’s average score for the year determines its GPA. Any fund with a GPA of 3.5 or greater is awarded a FundGrade A+® Award. For more information, see www.FundGradeAwards.com. Although Fundata makes every effort to ensure the accuracy and reliability of the data contained herein, the accuracy is not guaranteed by Fundata. For standard performance data of the funds listed above, click here.
Tangerine Investments award-winning mutual funds for 2024 are:
| Fund Name | CIFSC Category | Number of Funds in the Category | FundGrade Start Date | FundGrade Calculation Date |
|---|---|---|---|---|
| Tangerine Balanced Growth SRI Portfolio | Global Equity Balanced | 187 | 2022-12-31 | 2024-12-31 |
| Tangerine Balanced SRI Portfolio | Global Neutral Balanced | 224 | 2022-12-31 | 2024-12-31 |
| Tangerine Equity Growth SRI Portfolio | Global Equity | 306 | 2022-12-31 | 2024-12-31 |
The FundGrade calculation date for the awards is December 31, 2024.
Performance for Tangerine Balanced Growth SRI Portfolio for the period ended December 31, 2024 is as follows: 23.54% (1 year), N/A (3 years), N/A (5 years), N/A (10 years), and 9.82% since inception (January 2022)
Performance for Tangerine Balanced SRI Portfolio for the period ended December 31, 2024 is as follows: 19.03% (1 year), N/A (3 years), N/A (5 years), N/A (10 years), and 7.71% since inception (January 2022)
Performance for Tangerine Equity Growth SRI Portfolio for the period ended December 31, 2024 is as follows: 30.43% (1 year), N/A (3 years), N/A (5 years), N/A (10 years), and 13.19% since inception (January 2022)
*** Ipsos 2020 Financial Service Excellence Awards are based on ongoing quarterly Customer Service Index (C S ICSI) survey results. Sample size for the total 2020 C S ICSI program year ended with the September 2020 survey wave was 48,284 completed surveys yielding 73,601 financial institution ratings nationally.
† Savings Account, Chequing Account, and GIC interest rates expressed on this website are annual interest rates and are current as of today's date. Interest rates are subject to change without notice. Interest is calculated daily and paid monthly on our Savings and Chequing Accounts. GIC terms of one year or longer have interest calculated on the basis of 365/366 days and compounded and/or paid annually. GIC terms of less than one year have interest calculated on the basis of 365/366 and paid at maturity.
Tangerine Investment Funds are managed by 1832 Asset Management L.P. and are only available by opening an Investment Fund Account with Tangerine Investment Funds Limited. These firms are wholly owned subsidiaries of The Bank of Nova Scotia
Commissions, trailing commissions, management fees and expenses may be associated with mutual fund investments. Please read the prospectus before investing. The indicated rates of return are the historical annual compounded total returns including changes in unit value and reinvestment of all distributions and do not take into account sales, redemption, distribution or optional charges or incomes taxes payable by any security holder that would have reduced returns. Mutual funds are not guaranteed or insured by the Canada Deposit Insurance Corporation or any other government deposit insurer, their values change frequently and past performance may not be repeated. There can be no assurances that the fund will be able to maintain its net asset value per security at a constant amount or that the full amount of your investment in the fund will be returned to you. All securities, including mutual funds present a risk of loss of capital.
1The MER for the Tangerine Portfolios for the period ended June 30, 2023 ranged from 0.76% to 1.06% after applicable waivers and absorptions by the manager. Each Tangerine Investment Fund offers one series of units, and is considered equivalent to an A-series mutual fund. “A-series mutual funds” often refers to the standard “one-size-fits-all” funds that have traditionally populated the Canadian mutual funds universe. According to the Investor Economics Insight report dated June 2023, the asset weighted MER for A-series mutual funds for the year ending December 2022 was 1.91%.
The information provided is not intended to be investment advice. Investors should consult their own professional advisor for specific investment and/or tax advice tailored to their needs when planning to implement an investment strategy to ensure that individual circumstances are considered properly and action is taken based on the latest available information.
Diversification does not guarantee a profit or eliminate the risk of loss.