We're Here for You

By Phone

Give us a call 24 hours a day, 7 days a week at
1-888-826-4374.
Wondering about your tax receipts? Learn More

By Online Chat Session
Saving & Chequing

Weekdays 8am - 8pm ET
Weekends 9am - 5pm ET

Investing

Weekdays 8am - 8pm ET

FAQs

If you've got questions, we've got answers.
visit our FAQ's

Face-to-Face

We'd love to have you drop by one of our Tangerine Locations

By Mail

3389 Steeles Avenue East
Toronto, Ontario
M2H 0A1

In Online Communities

Awards and Recognition

Creating a simple and convenient everyday banking experience for our Clients is at the core of everything we do. We're very pleased to earn recognition confirming that we’re making a difference in our Clients' lives.

Tangerine named one of Greater Toronto's Top Employers for 2017

Tangerine was named one of Greater Toronto’s Top Employers for 2017. The annual ranking identifies the best companies to work for in the Greater Toronto Area by assessing an organization’s overall work environment and other factors, including total compensation and rewards, skills development, employee recognition and community involvement.

Canada’s 10 Most Admired Corporate Cultures

Tangerine was named one of Canada’s 10 Most Admired Corporate Cultures of 2015 by Waterstone Human Capital. The annual program, started by the executive recruiting firm 12 years ago, recognizes Canadian organizations for having strong corporate cultures that positively contribute to the bottom line. Tangerine was one of 600 Canadian organizations across four categories nominated for the program. Tangerine previously won Canada’s 10 in 2011 as ING Direct.

Tangerine Does It Again—Highest In Customer Satisfaction

Tangerine has earned the highest ranking in customer satisfaction among midsized banks, for the eighth consecutive year. The 2019 J.D. Power Canadian Retail Banking Study* ranked Tangerine top for overall customer satisfaction in the Midsize Bank Segment, and in the following standout categories: Product and Fees, Communication & Advice, New Account Opening and Channel Activity.

For J.D. Power 2019 award information, visit jdpower.com/awards.

The Ipsos® Best Banking Awards

The Ipsos Best Banking Awards recognize customer service excellence in personal banking among Canadian financial institutions based on survey results in 13 different categories. Tangerine was proud to receive six awards in the 2016 Ipsos Best Banking Awards in Canada among all financial institutions, including awards in the following categories.

  • Recommend to Friends or Family (solo award)

  • Interest Rates & Service Charges (solo award)

  • Products & Services Excellence (solo award)

  • Online Banking Excellence

  • Mobile Banking Excellence

  • Value for Money

Product of the Year

Following a nationwide consumer vote, the Tangerine Money-Back Credit Card was voted a winner in the 2016 Product of the Year Canada™ awards program in the "Financial Services" category. This innovative Credit Card is designed to help Canadians save even when they’re spending by offering 2% Money-Back Rewards on purchases in two chosen categories and 1% Money-Back Rewards on all other purchases, with no annual fee.

Tangerine is a registered trademark of the Bank of Nova Scotia, used under licence.

J.D. Power 2017 Canadian Retail Banking Customer Satisfaction StudySM is a service mark of J.D. Power.

Tangerine received the highest numerical score among midsize retail banks in the J.D. Power 2012-2017 Canadian Retail Banking Customer Satisfaction Studies. 2017 study based on 13,702 total responses from 6 rank-eligible midsize retail banks, measuring the opinions of consumers with their primary financial institution, surveyed March-April 2017. Your experiences may vary. Visit jdpower.com.

Ipsos is a trademark of Ipsos SA.

© Ipsos. All rights reserved. Contains Ipsos' Confidential and Proprietary information and may not be disclosed or reproduced without the prior written consent of Ipsos.

Ipsos 2016 Best Banking Awards are based on ongoing quarterly Customer Service Index (CSI) survey results. Sample size for the total 2016 CSI program year ended with the August 2016 survey wave was 47,305 completed surveys yielding 67,678 financial institution ratings nationally.

Product of the Year is a trademark of Product of the Year Canada.