Read about our commitment to ensuring we provide inclusive, barrier-free banking for all Canadians, regardless of their abilities.
We’re committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equitable opportunity. We are committed to meeting the needs of people with disabilities and will do so by consistently striving to prevent and remove barriers to accessibility and meeting accessibility requirements. Accessibility is a journey, and at Tangerine, we’re always working to improve the accessibility of our products and services. We invite you to learn about our Accessibility plans, policies and processes:
We’re working to enhance our website design so that it’s accessible to the widest possible audience, providing equal access to information, navigation and functionality. We’re actively working towards achieving an accessible website that will conform to the World Wide Web Consortium Web Content Accessibility Guidelines (W C A GWCAG) 2.0 and is usable with assistive technology.
In order to accommodate the needs of our Clients, these are the services we offer and continually strive to enhance:
Clients who have Power of Attorney assigned to a third party can make the necessary arrangements with us in order to accommodate banking requests handled through the individual holding Power of Attorney.
(for accessibility inquiries only)
9:00 am – 9:00 pm ET, 7 days a week
Service in English
Chat with our bot
Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.
You can send us a message 24/7. We’ll respond as quickly as possible, which may take up to 3 to 5 business days.