FAQs: Tax stuff

When will I receive my tax receipts?

Which of my Accounts qualify for a Tax Receipt?

How do eReceipts work?

Where can I find my Tax Receipts online?

How often will I receive a statement?

How can I change my Tax Receipts Delivery Preference online?

How can I print my Tax Receipts online?

I have a joint account. Why is only one Social Insurance Number (SIN) listed on the T5?

I have a Tangerine Guaranteed Investment (GIC). Is the interest I earned included on this receipt?

I have a US Dollar Savings Account with Tangerine. How is the US conversion rate calculated?

I also have a Business Savings Account with Tangerine. Will I receive a T5 for this Account?


 

When will I receive my tax receipts?

If you’ve signed up for electronic receipts, that’s the fastest way to get your tax receipts. It’s fully secure and eliminates waiting for the mailman. To sign up for electronic receipts:

  1. Log in.
  2. Under ‘My info and options’ on the left side of your screen, select ‘General settings’.
  3. Edit your tax receipt preferences, and choose electronic.

As soon as you’re signed up, you’ll be able to view any receipts that are already available as of the date you switch to electronic delivery. Ongoing, your tax receipts will appear online as soon as they’re issued. You can find your tax receipts under ‘My documents’ once you're logged in.

For Accounts other than Investment Fund Accounts, receipts will be ready as follows:

Receipt Type

Electronic Receipts (by week of)

Paper Receipts (by week of)

RSP — Balance of year contributions

Jan 9, 2017

Jan 16, 2017

T4RSP — Statement of RSP Account Income (including HBP and LLP)

Jan 9, 2017

Jan 16, 2017

T4RIF — Statement of Income From a Registered Retirement Income Fund

Jan 9, 2017

Jan 16, 2017

RL-2 — Statement of RSP/RIF Account Income (including HBP and LLP) for Quebec Residents

Jan 9, 2017

Jan 16, 2017

NR4 — Statement of Amounts Paid or Credited to Non-Residents

Jan 9, 2017

Jan 23, 2017

T5 — Statement of Investment Income receipts

Jan 9, 2017

Jan 23, 2017

Annual statements for Savings Accounts will be mailed by the week of January 16, 2017.
Annual mortgage statements will be mailed by the week of January 30, 2017.
Receipts for RSP contributions made in the first 60 days of 2017, starting week of January 23, 2017 and every two weeks thereafter until the week of March 13, 2017

For Investment Fund Accounts, receipts will be ready according to the following schedule:

Receipt type

Electronic Receipts (by week of)

Paper Receipts (by week of)

RSP — Balance of previous year contributions

Jan 9, 2017

Jan 16, 2017

T4RSP — Statement of RSP Account Income (including HBP and LLP) 

Jan 16, 2017

Jan 23, 2017

T4RIF – Statement of Income from a Registered Retirement Income Fund

Jan 16, 2017

Jan 23, 2017

NR4 — Statement of Amounts Paid or Credited to Non-Residents

Jan 16, 2017

Jan 23, 2017

RL2 — Statement of Retirement and annuity income (including HBP and LLP) for Quebec Residents

Jan 16, 2017

Jan 23, 2017

T3 — Statement of Trust Income Allocations & Designations

Not available

Mar 13, 2017

RL16 — Statement of Trust Income for Quebec Residents

Not available

Mar 13, 2017

Receipts for RSP contributions made in the first 60 days of 2017, starting the week of January 30, 2017 and every two weeks thereafter until the week of March 13, 2017.

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Which of my Accounts qualify for a Tax Receipt?

Account typeTax Receipt?The why and how
Tangerine Savings Account, Non-Registered Yes If the interest earned is $50 or more for the calendar year you will receive a Tax Receipt
Tangerine Tax-Free Savings Account (TFSA), Registered No The Tax-Free Savings Account does not generate a Tax Receipt as all interest earned is Tax-Free
Tangerine RSP Account, Registered No RSP Accounts generate RSP Contribution receipts for more information see RSP Receipts FAQ’s
Tangerine Chequing, Non-Registered Yes If the interest earned is $50 or more for the year you will receive a Tax Receipt
Tangerine Business Savings Account No Business Accounts do not qualify for a Tax Receipt, please print your statements and provide them to your accountant
Tangerine Investment Fund Account Yes Non-registered Investment Fund Account (that is, non-RSP, non-TFSA and non-RIF Investment Fund Accounts) holders will receive a T3 tax slip for any fund that has had a distribution the previous year. These slips show any interest, dividend, or capital gain income earned.
Tangerine Tax-Free Investment Fund Account No The Tax-Free Investment Fund Account does not generate a Tax Receipt since all distributions and gains are tax-free.
Tangerine RSP Investment Fund Account Yes RSP Investment Fund Accounts generate RSP Contribution receipts for contributions made to that Account.
Tangerine RIF Investment Fund Account Yes RIF Investment Fund Accounts generate T4RIF tax slips for any withdrawals made from that Account.

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How do electronic receipts work?

Electronic receipts are designed to help you at tax time by providing fast and easy access to what you need to file your tax return.

To sign up for eReceipts:

  1. Log in.
  2. Under ‘My info and options’ on the left side of your screen, select ‘General settings’.
  3. Edit your tax receipt preferences, and choose electronic.

As soon as you’re signed up, you’ll be able to view any receipts that are already available as of the date you switch to electronic delivery. Ongoing, your tax receipts will appear online as soon as they’re issued. You can find your tax receipts under ‘My documents’ once you're logged in.

For any receipts that were sent to you in print before you signed up for electronic receipts, you'll see the same receipts online, marked "DUPLICATE" to help you stay organized.

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Where can I find my Tax Receipts online?

Once you’re logged into the Tangerine website, your tax receipts can be found in the ‘My documents’ section, which is located in the left side menu. Please keep in mind that tax receipts are only issued if interest earned during the year was over $50.

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How often will I receive a statement?

Active Mutual Fund Accounts will get paper statements monthly. Active Savings Accounts will get paper statements quarterly.

You can choose monthly electronic statements (eStatements) for both your savings and mutual funds to keep it simple! No waiting for the mail, no clutter, no hassles and you'll save a few trees too. To set up eStatements:

  1. Log into your Tangerine Account.
  2. Under ‘My info and options’, select ‘General settings’.
  3. Edit your Statement preferences.
  4. Choose Electronic.
  5. Click Update.

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How can I change my Tax Receipts Delivery Preference online?

  • Click on “Tax Receipts” in the ’My documents’ section
  • Select “Change Your Tax Receipt Preferences” at the bottom left corner (Tax Receipts are not viewable through the message board itself)

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How can I print my Tax Receipts online?

  • Click on “Tax Receipts” in the ’My documents’ section once you have logged in.
  • Select the “Tax Receipt” you would like to print for the particular year, by selecting the year from the drop down list.
  • This will give you the option to “Open” or “Save” the file.
  • Once the file is open, please select print from the “File” menu or hold “Ctrl + P” on your keyboard.

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I have a joint account. Why is only one Social Insurance Number (SIN) listed on the T5?

The Canada Revenue Agency (CRA) form provides space for only the primary account holder's SIN on all T5 receipts. However, Tangerine does print the names of both the primary and secondary account holders on the T5. In general, you should report your share of interest from a joint account based on how much you contributed. Please check with the CRA (www.cra.gc.ca) for more information.

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I have a Tangerine Guaranteed Investment (GIC). Is the interest I earned included on this receipt?

Yes. If the interest paid on a GIC and/or any other non-registered product in a given calendar year is greater than or equal to $50, a T5 receipt is issued. Tangerine pays interest annually on the anniversary date of the GIC opening. However, your T5 will show only the interest earned during that calendar year.

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I have a US Dollar Savings Account with Tangerine. How is the US conversion rate calculated?

BOX 13 of your T5 receipt shows interest earned from Canadian sources. This includes interest earned on your US accounts, which is converted to Canadian dollars at an average annual conversion rate set by the Bank of Canada.

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I also have a Business Savings Account with Tangerine. Will I receive a T5 for this Account?

No. T5's are not required for business accounts.

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