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How can I reset my Client Card PIN?

If you've forgotten or need to change your PIN, here's how to reset it online:
 

Step 1

Log in and select your Chequing Account.

Step 2

Click 'Manage Card' and select 'Change Card PIN.

Step 3

You'll need the CVV on the back of your Card, but you don't have to remember your old PIN. Just follow the prompts.

Step 4

Once you've created a new PIN online, the next step is to activate it by making a withdrawal or deposit at any ABM. An email will be sent to you with instructions.
 

To reset it in the Mobile Banking app:
 

Step 1

Select your Chequing Account.

Step 2

Tap the 3 dots at the top right of the screen.

Step 3

Followed by 'Manage Card' and 'Change Card PIN'.

Step 4

Then follow steps 3 and 4 above.


Note: You can use a Scotiabank ABM for free. A non-Scotiabank ABM will work, however you'll be charged a fee for that transaction.