We're Here for You

By Phone

Give us a call 24 hours a day, 7 days a week at
1-888-826-4374.

By Online Chat Session
Saving & Chequing

Weekdays 8am - 8pm ET
Weekends 9am - 5pm ET

Investing

Weekdays 8am - 8pm ET

FAQs

If you've got questions, we've got answers.
visit our FAQ's

Face-to-Face

We'd love to have you drop by one of our Tangerine Locations

In Online Communities

The Tangerine security guarantee

Your money and privacy are protected from the instant you open your Tangerine account. Our security features are top notch and we continue to make enhancements to make it even better. If your security is ever compromised, we'll make things right. That's the Tangerine Security Guarantee.

Want to know more?
Account protection

We cover your losses for unauthorized activity in any of your Tangerine account(s)...just be sure to notify us of the problem within 30 days of when the first statement that shows the unauthorized activity was made available to you. Call us at 1-888-826-4374.

We need your help too

Don't give out your Client Number, secret questions (and answers) or PIN to anyone else. Log out at the end of each online banking session. Monitor your statements and pay attention to account alerts. And let us know immediately if you discover a transaction that you suspect is fraudulent.

If it's not your fault, we've got you covered, guaranteed!