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Orange Alerts FAQs?

Want to know about our Orange Alerts, here are our most frequently asked questions:

Orange Alerts keep you informed about activity in your Account and help you manage your money. They can be set up and customized to provide you with mobile and/or email notifications.

We’re required to provide you with balance alerts when your Account balance or credit limit falls within a certain threshold. The set amount for these will automatically be $100 Canadian (or the currency of your Account). At any time, you can change this to any amount you like in your ‘Profile & Settings’. These alerts will include steps you can take to help you avoid incurring any applicable fees associated with your Account (as set out in our Fee Schedule).

You can opt out of receiving these balance alerts or any other Orange Alerts by logging in at tangerine.ca and going to ‘Profile & Settings’.

Here's how to set up Orange Alerts on our site:
 

Step 1

Log in and click your name at the top corner of the screen.

Step 2

Go to ‘Profile & Settings’ and select 'Orange Alerts'

Step 3

Click the 'Edit Alerts' button and follow the prompts from there.

 


Here’s how to set up Orange Alerts on our Mobile Banking app:
 

Step 1

Log in and select ‘More’ in the bottom right corner of the screen.

Step 2

Go to ‘Profile & Settings’ and select ‘Orange Alerts’.

Step 3

Select the Account and follow the prompts from there.

Here's how to modify Orange Alerts:
 

Step 1

Log in and click your name at the top corner of the screen.

Step 2

Go to ‘Profile & Settings’ and select 'Orange Alerts'.

Step 3

Click the 'Edit Alerts' button and follow the prompts from there.