We're Here for You

By Phone

Give us a call 24 hours a day, 7 days a week at

By Online Chat Session
Saving & Chequing

Weekdays 8am - 8pm ET
Weekends 9am - 5pm ET


Weekdays 8am - 8pm ET


If you've got questions, we've got answers.
visit our FAQ's


We'd love to have you drop by one of our Tangerine Locations

In Online Communities

Contact us

We're famous for helping Canadians save their money. We don’t believe in unfair fees or minimums and we pay considerably higher interest than the average of the major banks because we believe you deserve more for your hard earned money. We can do this because we don't have expensive branches to maintain and run. Since we don’t have brick-and-mortar branches to pay for, we save money, and we’re happy to pass our savings on to you.

So where do you turn when you want to talk to someone here at Tangerine?


To experience our award-winning customer service, call us toll free.


24 hours a day, 7 days a week.

Service in English 1-888-826-4374   or 416-756-2424  

Service in French 1-844-826-4374  

To reset your login Secret Questions

Service in English and French 1-844-826-4374  

Tangerine Mortgage

Monday to Saturday, 8:00 am to 10:00 pm ET. We are closed on holidays.

Don't have a Tangerine Mortgage yet?

Service in English 1-800-568-2190   or 416-758-5600  

Service in French 1-866-568-2190   or 416-758-5600  

If you already have a Tangerine Mortgage:

Service in English and French 1-877-464-5565  

Tangerine Investment Funds

Monday to Friday, 8:00 am to 8:00 pm ET.

Service in English 1-877-464-5678  

Service in French 1-888-600-6161  

Tangerine Credit Card Services

Service in English and French 1-888-826-4374  

To Call us Collect (calling from outside Canada)

Service in English and French 416-758-3139  

Chat availability

For Savings & Chequing

Weekdays: 8:00 am – 8:00 pm ET

Weekend: 9:00 am – 5:00 pm ET

For Investments

Weekdays: 8:00 am – 8:00 pm ET


If you'd like to meet us face-to-face, we’d love to have you drop by one of our Tangerine Locations.

In online communities

We love to chat and connect with Savers. Check out what we're up to or just drop by to say hi!

Having an issue? Your experience is our priority. Tweet us at @TangerineHelps

By mail


3389 Steeles Avenue East

Toronto, Ontario

M2H 0A1

And in case you need it, here’s our bank information

Institution #614

Transit #00152