We're famous for helping Canadians save their money. We don’t believe in unfair fees or minimums and we pay considerably higher interest than the average of the major banks because we believe you deserve more for your hard earned money. We can do this because we don't have expensive branches to maintain and run. Since we don’t have brick-and-mortar branches to pay for, we save money, and we’re happy to pass our savings on to you.
So where do you turn when you want to talk to someone here at Tangerine?
To experience our award-winning customer service, call us toll free:
To reset your login Secret Questions:
Service in English and French 1-888-723-3304
Wondering about your tax receipts? Learn more
Tangerine Mortgages (Monday to Saturday, 8:00 am to 10:00 pm ET). We are closed on holidays.
Don't have a Tangerine Mortgage yet?
Service in English 1-800-568-2190 or 416-758-5600
Service in French 1-866-568-2190 or 416-758-5600
If you already have a Tangerine Mortgage:
Service in English and French 1-877-464-5565
Tangerine Credit Card Services
Service in English and French 1-888-826-4374
To Call us Collect (calling from outside Canada)
Service in English and French 416-758-3139
By online chat session
Weekdays: 8:00 am – 8:00 pm ET
Weekend: 9:00 am – 5:00 pm ET
Get the conversation started – Chat with us
What would you like to email us about?Account specific inquiry General inquiry
Something to remember: we can't do any transactions on your Account or answer Account-specific questions by email, because we’d have no way to verify that you're really you. For your own security, you wouldn’t want to put your Account information or other private banking information in an email.
If you'd like to meet us face-to-face, we’d love to have you drop by one of our Tangerine Locations.
In online communities
We love to chat and connect with Savers. Check out what we're up to or just drop by to say hi!
Having an issue? Your experience is our priority. Tweet us at @TangerineHelps.
Hours: Monday to Friday 8:00 am to 8:00 pm ET, Saturday & Sunday 10:00 am to 6:00pm ET.
3389 Steeles Avenue East
And in case you need it, here’s our bank information:
Transit # 00152
Receive a suspicious email?If you receive an email that asks you to provide confidential information such as your Client Number, Account Number, PIN or password, do not respond and do not click on any links included in the email. Please contact us right away and forward the suspicious email to firstname.lastname@example.org or call our DoubleSafe® online security line at 1-888-SAFE-304 (1-888-723-3304). For more information on phishing and Identity Theft, please visit the Canadian Bankers Association website.
Have more questions? Check out our FAQs.