We're Here for You

By Phone

Give us a call 24 hours a day, 7 days a week at
1-888-826-4374.

By Online Chat Session
Saving & Chequing

Weekdays 8am - 8pm ET
Weekends 9am - 5pm ET

Investing

Weekdays 8am - 8pm ET

FAQs

If you've got questions, we've got answers.
visit our FAQ's

Face-to-Face

We'd love to have you drop by one of our Tangerine Locations

In Online Communities

About Us

As you may have noticed, Tangerine isn't like a typical bank. For one thing, we don’t have expensive brick-and-mortar branches, which means we can pass those savings on to you. One way we do this is by paying you more interest on your money without charging you unfair fees. But that's just the start.

Life is busy and complicated enough, right? No one wants their banking to be one more complicated thing to worry about. Your money should work as hard as you do, and you shouldn’t have to work hard to make that happen. It’s why we make it simple to save, simple to understand, and simple to do all of your everyday banking with us. It’s what we call Forward Banking.

Our Orange Background

Although Tangerine is a bank without branches, we are much more than a website on the Internet. Our presence is also established via mobile, at our Tangerine locations and through our contact centres.

Tangerine was launched as ING DIRECT Canada on April 27, 1997.

At the time, Canadians had no real choice in banking. The big banks all offered pretty much the same thing – low interest, with high fees and service charges. We knew we could give Canadians a better option.

Our alternative to traditional banking reflects what a large number of Canadians prefer in today’s reality. Many Canadians understand that safe, secure and innovative banking can be done in a more direct way. Because our vision so closely aligns with these Canadian values, we remain the leading direct bank in Canada.

New name, same great bank.

In November 2012, Scotiabank completed its acquisition of ING Bank of Canada from Netherlands-based ING Groep, and with that came the need for us to change our name. ING DIRECT has always been a progressive alternative in the banking industry and our new unique name reflects that. Tangerine is a simplified, innovative and safe approach to your everyday banking. One that still refuses to charge unfair fees, and one that will continue to offer truly innovative products and award-winning Client service that meets the needs of today’s consumers.

About Tangerine Investment Funds Limited

Tangerine Investment Funds Limited is a wholly-owned subsidiary of Tangerine Bank. Tangerine Investment Funds Limited has been selling mutual funds in Canada since November 26, 1999 with our office and operations located in Toronto.