Faster than a phone call
We get that your time is valuable, and we want you to have answers to your questions as quickly as possible. Here are some at‑your‑fingertips ways to get info:
FAQs
F A Q's
Get answers to top questions, like what to do if you forgot your PIN. Or how often you’ll receive a statement. A wealth of info.
FAQs
Chat with our bot
Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.
Ask our Chatbot
Security centre
Get information on how to stay safe and protected against fraud.
Security support
Phone
To experience our award-winning Client service, call us toll free. Or if you prefer, we can call you.
Everyday banking
Estimated call wait times: Over Closed minute minutes
Contact Tangerine 24 hours a day, 7 days a week at 1‑888‑826‑4374
Calling us from outside Canada? Call collect at 416‑758‑3139
Mortgage
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 10:00 am to 8:00 pm ET. We’re closed on holidays.
Service in English and French 1-888-826-4374
Investment Funds
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 8:00 am to 8:00 pm ET.
We’re closed on holidays.
Service in English and French 1-877-464-5678
Business
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 10:00 am to 8:00 pm ET. We’re closed on holidays.
Service in English and French 1-888-826-4374
Have you been scammed?
If you think your security has been compromised, or you would like to report fraud, call us on 1-888-826-4374.
Find A B M's near you
Free access to 3,500 Scotiabank A B M's nationwide and 44,000 A B M's worldwide through Scotiabank’s Global A T M Alliance
Locate your Nearest ABMBy mail
Tangerine
3389 Steeles Avenue East
Toronto, Ontario
M2H 0A1
Institution #614
Transit #00152
In online communities
We love to chat and connect through social media. Check out what we’re up to or just drop by to say hi!
Having an issue? Your experience is our priority. Tweet us at @TangerineHelps
File a complaint
We are committed to providing you with top-notch service and we take your concerns seriously. If you’re unhappy with anything and would like to log a complaint, please reach out to us here.
Face-to-face
Our Tangerine Café location is closed until further notice.