Faster than a phone call
We get that your time is valuable, and we want you to have answers to your questions as quickly as possible. Here are some at‑your‑fingertips ways to get info:
FAQs
F A Q's
Get answers to top questions, like what to do if you forgot your PIN. Or how often you’ll receive a statement. A wealth of info.
FAQs
Chat with our bot
Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.
Ask our Chatbot
Let us know how we’re doing
We’re always interested in hearing what you have to say.
Share Feedback
Phone
To experience our award-winning Client service, call us toll free. Or if you prefer, we can call you.
Everyday banking
Estimated call wait times: Over Closed minute minutes
Contact Tangerine 24 hours a day, 7 days a week at 1‑888‑826‑4374
Calling us from outside Canada? Call collect at 416‑758‑3139
Mortgage
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 8:00 am to 8:00 pm ET. We’re closed on holidays.
Service in English and French 1-888-826-4374
Investment Funds
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 8:00 am to 8:00 pm ET.
We’re closed on holidays.
Service in English and French 1-877-464-5678
Business
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 8:00 am to 8:00 pm ET. We’re closed on holidays.
Service in English and French 1-888-826-4374
Worried you may have been scammed or have a security issue?
If you think your security has been compromised, or you’d like to report fraud, call us at 1-888-826-4374
Worried about a potentially suspicious email or text claiming to be from Tangerine? Report it to phishing@tangerine.ca.
Your safety is very important to us. Learn more about how to keep your banking information safe at our Security Centre.
Find A B M's near you
Free access to 3,500 Scotiabank A B M's nationwide and 44,000 A B M's worldwide through Scotiabank’s Global A T M Alliance
Locate your Nearest ABMBy mail
Tangerine
3389 Steeles Avenue East
Toronto, Ontario
M2H 0A1
Institution #614
Transit #00152
In online communities
We love to chat and connect through social media. Check out what we’re up to or just drop by to say hi!
Having an issue? Your experience is our priority. Tweet us at @TangerineHelps
File a complaint
We are committed to providing you with top-notch service and we take your concerns seriously. If you’re unhappy with anything and would like to log a complaint, please reach out to us here.