Contact Us
We’re here when you need us.
Faster than a phone call
We get that your time is valuable, and we want you to have answers to your questions as quickly as possible. Here are some at‑your‑fingertips ways to get info:
F A Q'sFAQs
Get answers to top questions, like what to do if you forgot your PIN. Or how often you’ll receive a statement. A wealth of info.
FAQsChat with our bot
Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.
Tax support centre
Information on where and when you can find your tax receipts and lots more.
Tax SupportPhone
To experience our award-winning Client service, call us toll free. Or if you prefer, we can call you.
Everyday Banking
Estimated call wait times: Over Closed minute minutes
Contact Tangerine 24 hours a day, 7 days a week at 1‑888‑826‑4374
Calling us from outside Canada? Call collect at 416‑758‑3139
Mortgage
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 10:00 am to 8:00 pm ET.
We’re closed on holidays.
Service in English and French 1-888-826-4374
Investment Funds
Estimated call wait times: Over Closed minute minutes
Monday to Friday, 8:00 am to 8:00 pm ET.
We’re closed on holidays.
Service in English and French 1-877-464-5678
By mail
Tangerine
3389 Steeles Avenue East
Toronto, Ontario
M2H 0A1
And in case you need it, here’s our bank information:
Institution #614
Transit #00152
ABM locatorIn online communities
We love to chat and connect through social media. Check out what we’re up to or just drop by to say hi!
Having an issue? Your experience is our priority. Tweet us at @TangerineHelps
Face-to-Face
Our Tangerine Café location is closed until further notice.