Faster than a phone call

We get that your time is valuable, and we want you to have answers to your questions as quickly as possible. Here are some at‑your‑fingertips ways to get info:

F A Q's

Get answers to top questions, like what to do if you forgot your PIN. Or how often you’ll receive a statement. A wealth of info.

FAQs chevron_right

Chat with our bot

Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.

Ask our Chatbot chevron_right

Security centre

Get information on how to stay safe and protected against fraud.

Security support chevron_right

Phone

To experience our award-winning Client service, call us toll free. Or if you prefer, we can call you.

Everyday banking

Estimated call wait times: Closed

Contact Tangerine 24 hours a day, 7 days a week at 1‑888‑826‑4374

Calling us from outside Canada? Call collect at 416‑758‑3139

Mortgage

Estimated call wait times: Closed

Monday to Friday, 10:00 am to 8:00 pm ET. We’re closed on holidays.

Service in English and French 1-888-826-4374

Investment Funds

Estimated call wait times: Closed

Monday to Friday, 8:00 am to 8:00 pm ET.

We’re closed on holidays.

Service in English and French 1-877-464-5678

Have you been scammed?

If you think your security has been compromised, or you would like to report fraud, call us on 1-888-826-4374.

Find A B M's near you

Free access to 3,500 Scotiabank A B M's nationwide and 44,000 A B M's worldwide through Scotiabank’s Global A T M Alliance

Locate your Nearest ABM

By mail

Tangerine

3389 Steeles Avenue East

Toronto, Ontario

M2H 0A1

Institution #614

Transit #00152

In online communities

We love to chat and connect through social media. Check out what we’re up to or just drop by to say hi!

Having an issue? Your experience is our priority. Tweet us at @TangerineHelps

File a complaint

We are committed to providing you with top-notch service and we take your concerns seriously. If you’re unhappy with anything and would like to log a complaint, please reach out to us here.

Face-to-face

Our Tangerine Café location is closed until further notice.