Contact us
We're famous for helping Canadians save their money. We don’t believe in unfair fees or minimums and we pay considerably higher interest than the average of the major banks because we believe you deserve more for your hard earned money. We can do this because we don't have expensive branches to maintain and run. Since we don’t have brick-and-mortar branches to pay for, we save money, and we’re happy to pass our savings on to you.
So where do you turn when you want to talk to someone here at Tangerine?
Chat with us
Get general info or answers to basic questions from our Chatbot. Or you can log in to chat with us and get answers to more specific questions about your Account(s).
Phone
To experience our award-winning customer service, call us toll free. Or if you prefer, we can call you.
Tangerine
24 hours a day, 7 days a week.
Service in English 1‑888‑826‑4374 or 416‑756‑2424
Service in French 1‑844‑826‑4374
Estimated Call Wait Time
Savings & Chequing Over Closed minute minutes
To reset your login Secret Questions
Service in English and French 1‑888‑723‑3304
Have tax-related questions?
Check out our Tax Support Centre
Tangerine Mortgage
Monday to Friday, 10:00 am to 8:00 pm ET. We are closed on holidays.
Don't have a Tangerine Mortgage yet?
Service in English 1‑800‑568‑2190 or 416‑758‑5600
Service in French 1‑866‑568‑2190 or 416‑758‑5600
If you already have a Tangerine Mortgage:
Service in English and French 1‑877‑464‑5565
Estimated Call Wait Time
Mortgages Over Closed minute minutes
Tangerine Investment Funds
Monday to Friday, 8:00 am to 8:00 pm ET.
Service in English 1‑877‑464‑5678
Service in French 1‑888‑600‑6161
Estimated Call Wait Time
Investments Over Closed minute minutes
Tangerine Credit Card Services
Service in English and French 1‑888‑826‑4374
Estimated Call Wait Time
Credit Card Over Closed minute minutes
To Call us Collect (calling from outside Canada)
Service in English and French 416‑758‑3139
In online communities
We love to chat and connect with Savers. Check out what we're up to or just drop by to say hi!
Having an issue? Your experience is our priority. Tweet us at @TangerineHelps
By Online Chat Session
For Savings & Chequing
Weekdays: 8:00 am – 8:00 pm ET
Weekend: 9:00 am – 5:00 pm ET
For Investments
Weekdays: 8:00 am – 8:00 pm ET
Log in to start chatting with us. Or visit our FAQs if you need an answer that might be covered there.
Get the conversation started. Chat with us.
Sorry! We'd love to chat, but our Associates are all chatting away with other Clients right now. Please try again in a few minutes.
Received a suspicious email?
If you receive an email that asks you to provide confidential information such as your Client Number, Account Number, PIN or password, do not respond and do not click on any links included in the email. Please contact us right away and forward the suspicious email to phishing@tangerine.ca. For more information on phishing and Identity Theft, please visit the Canadian Bankers Association website
Have more questions? Check out our FAQs