Contact Us

We’re here when you need us.

Faster than a phone call

We get that your time is valuable, and we want you to have answers to your questions as quickly as possible. Here are some at‑your‑fingertips ways to get info:

F A Q's

Get answers to top questions, like what to do if you forgot your PIN. Or how often you’ll receive a statement. A wealth of info.

FAQs

Chat with our bot

Our Chatbot’s pretty smart and has a ton of general information. You can also log in to ask for specific answers about your banking.

Tax support centre

Information on where and when you can find your tax receipts and lots more.

Tax Support

Phone

To experience our award-winning Client service, call us toll free. Or if you prefer, we can call you.

Everyday Banking

Estimated call wait times: Over Closed minutes

Contact Tangerine 24 hours a day, 7 days a week at 1‑888‑826‑4374

Calling us from outside Canada? Call collect at 416‑758‑3139

Mortgage

Estimated call wait times: Closed

Monday to Friday, 10:00 am to 8:00 pm ET.

We’re closed on holidays.

Service in English and French 1-888-826-4374

Investment Funds

Estimated call wait times: Closed

Monday to Friday, 8:00 am to 8:00 pm ET.

We’re closed on holidays.

Service in English and French 1-877-464-5678

By online chat session

For Savings & Chequing

Weekdays: 8:00 am – 8:00 pm ET

Weekend: 9:00 am – 5:00 pm ET

For Investments

Weekdays: 8:00 am – 8:00 pm ET

Sorry! We'd love to chat, but our Associates are all chatting away with other Clients right now. Please try again in a few minutes.

By mail

Tangerine

3389 Steeles Avenue East

Toronto, Ontario

M2H 0A1

And in case you need it, here’s our bank information:

Institution #614

Transit #00152

ABM locator

In online communities

We love to chat and connect through social media. Check out what we’re up to or just drop by to say hi!

Having an issue? Your experience is our priority. Tweet us at @TangerineHelps

Face-to-Face

If you’d like to meet us face-to-face, we’d love to have you drop by our Tangerine Café.

In response to recommendations by the Public Health Agency of Canada, our Café is temporarily closed until further notice.

Location

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