Phishing is what it’s called when a person (or a group of people) pretends to be someone they’re not, so they can trick you into revealing your personal information. They attempt to get user names, passwords or PINs. Phishing emails and text messages are the most common ways this is done, but it can also happen through a phone call that asks you to confirm personal information. Some of these scams can be disturbingly convincing, but a few good practices will help keep you protected.
Beware of emails and text messages that look “phishy”. Some phishing emails and text messages just don’t look or sound quite right. You might be tipped off by spelling mistakes or typos, or the whole appearance and tone of the message might seem wrong. Don’t reply to the message or use any contact information it provides. If the message is claiming to be from Tangerine, contact us using the above email address and phone number.