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What is the Tangerine Security Guarantee?

What is the Tangerine Security Guarantee?


Your money and privacy are protected from the instant you open your Tangerine Account. Our security features are top notch, and we continue to make enhancements to make them even better. If your security is ever compromised, we'll make things right. That's the Tangerine Security Guarantee.

Account Protection

We cover your losses for unauthorized activity in any of your Tangerine Accounts. Just be sure to notify us of the problem within 30 days of when the first statement that shows the unauthorized activity was made available to you. Call us at 1-888-826-4374.

We need your help too

Don't give out your Client Number, secret questions (and answers) or PIN to anyone else. Log out at the end of each online banking session. Monitor your statements and pay attention to Account alerts. And let us know immediately if you discover a transaction that you suspect is fraudulent.

If it's not your fault, we've got you covered - guaranteed!