Non-Sufficient Funds FAQs

The $10.00 maximum NSF Fee applies to transactions that are returned due to insufficient funds, such as:

• Cheques

• Pre authorized debits (PADs) for example: monthly gym memberships, recurring bill payments, or PayPal^®

The NSF Fee is charged per transaction that’s returned due to insufficient funds.

However, you won’t be charged this fee more than once within two business days per Account, even if more than one transaction is returned during that time.

The NSF fee is waived if your Account is short by $10 or less when a payment is received.

Note: You could be charged additional fees by the other bank or merchant.

If you try to make a debit purchase and don’t have enough funds, the transaction will be declined, and you’ll need another payment method. No NSF fee applies in this case.

However, if you have Overdraft Protection on your Chequing Account, it can temporarily cover the payment to avoid a declined transaction or a Non-Sufficient Funds (NSF) Fee. More information about Overdraft Protection can be found here.

Here are some tips to help you avoid possible Non-Sufficient Funds (NSF) charges:

• When paying online through services like PayPal^®, make sure you know whether you entered your Client Card Number or Chequing Account Number. If you use your Client Card Number, a transaction with insufficient funds will simply be declined, not charged an NSF fee.

• Set up Orange Alerts to notify you when your Account dips below a selected amount.

• Create Money Rules to automatically move money between Tangerine Accounts when your balance dips below a certain amount.

• Apply for Tangerine Overdraft Protection on your Chequing Account to help cover occasional shortfalls and avoid declined transactions or NSF Fees.

PAYPAL is a registered trademark of PayPal, Inc.

You can see our up-to-date Fee Schedule anytime at:

Any fees associated with your Tangerine Account can be found in our Fee Schedule, available here.

Generally speaking, both NSF Fees and Overdraft Fees occur when a transaction can’t be honoured due to insufficient funds.

What’s different:

• If a Chequing Account has Overdraft Protection coverage, the transaction can go through, and the Account is temporarily overdrawn, thereby avoiding NSF Fees.

• Without Overdraft Protection, if the Account balance isn’t sufficient to cover the transaction, the transaction won’t.