Forward Thinking

Stories, articles and other information about personal finance topics, insights and perspectives from Tangerine, our culture and community work.

Peter Aceto

Peter Aceto is the former President and CEO of Tangerine. He is a globally recognized and respected business leader and a change agent for leadership. His blogs on Forward Thinking cover a variety of topics from leadership and innovation to corporate culture and customer experience. Peter is the author of the business book Weology ( Follow him on Twitter @PeterAceto.

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Judging each other

Monday, August 10th, 2015  |  Peter Aceto  |  Insights & Perspectives

“The most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life-long quest of the wise.” This is wonderful insight from author Shannon L. Alder about wisdom. So let me ask you this... Why do we view the judgment of others in a negative way? After all, [...]

Take a detour

Thursday, July 2nd, 2015  |  Peter Aceto  |  Insights & Perspectives

Follow in my footsteps — a wonderful sentiment isn't it? It's very comforting to know that others before us have forged great paths for us to follow — our parents, older brothers and sisters, business leaders, etc. Society has a plethora of great examples for us to shadow, to emulate. It would seem to be the [...]

The client experience – more than matching expectations

Monday, June 15th, 2015  |  Peter Aceto  |  Insights & Perspectives

I'm sure you can find a ton of great books about customer experience (CX) strategies in the business section of Indigo, but I'd like to share a thought about Indigo's very own customer experience. Before you jump to any conclusions... I want to congratulate them! Indigo has converted the Aceto home from loyal Amazon customers to [...]

Prioritizing time

Wednesday, June 10th, 2015  |  Peter Aceto  |  Insights & Perspectives

What is the one thing you need more of? Time at work? Time with family, friends or self? I tweeted this question and was not at all surprised with the responses I received. Almost everyone wants more time with family. Hey, I do too! However, in many cases this is true and in some, well, we [...]

Conversation with Peter Aceto and Steve Nash: Leadership and Empowerment (video)

Thursday, May 14th, 2015  |  Peter Aceto  |  Insights & Perspectives

I had the great pleasure to sit down with Steve Nash recently, after he announced his retirement, to chat about various leadership topics. Steve is our Program Ambassador for #BrightWayForward and his contributions both on and off the court have not only been truly amazing, but also offer outstanding insight into the similarities of leadership [...]

A lot can happen in a year...

Wednesday, May 13th, 2015  |  Peter Aceto  |  Insights & Perspectives

.... And a lot certainly did! Very rarely does a business have the opportunity for a “fresh start" per se, but Tangerine in fact did. It has been a full year since we officially transitioned from ING DIRECT to Tangerine, and it's been an exciting one for us! The change to our name renewed the energy in our [...]

Press pause.

Wednesday, April 8th, 2015  |  Peter Aceto  |  Insights & Perspectives

There's one thing that I learned early in my career, and it is simple: businesses are run by people—people with dreams, aspirations, ideas and expectations. People, who you hope, want to grow, and learn more about themselves. And what I also learned is, as we become leaders we should help them do just that. Development [...]

No reset button

Wednesday, March 11th, 2015  |  Peter Aceto  |  Insights & Perspectives

I've been thinking a lot about raising my kids and recently blogged about the three lessons my wife and I try to teach them. Since then I've chatted with a friend about the responsibility we have as parents to build up confident, optimistic individuals who take positive action in their lives and will help form [...]

Three lessons to teach kids before they leave home

Thursday, February 26th, 2015  |  Peter Aceto  |  Insights & Perspectives

I am the father of three children and my wife and I often think about the values we want to instill in our children before they venture out into their own lives. I’ve always believed that experiences provide the most value, but children are limited to the amount of independent experiences they can have. That’s [...]

Stay the course (video)

Friday, February 20th, 2015  |  Peter Aceto  |  Insights & Perspectives

“Tune out the noise and focus on the fundamentals.” Tangerine president and CEO Peter Aceto addresses the issue of recent interest rate changes and your financial plan.