Stories, articles and other information about personal finance topics, insights and perspectives from Tangerine, our culture and community work.
Peter Aceto is the President and CEO of Tangerine. He is a globally recognized and respected business leader and a change agent for leadership. He blogs regularly on Forward Thinking on a variety of topics from leadership and innovation to corporate culture and customer experience. Peter is the author of the business book Weology (tangerine.ca/weology). Follow him on Twitter @PeterAceto
For more onPeter Aceto , click here.
In 2012 Sean Cooper bought a house in Toronto for $425,000. He then embarked on a painstaking financial plan to pay off his $255,000 mortgage as soon as possible. He achieved his goal in just three years and two months — at the age of 30. Tangerine's Peter Aceto finds out how he did it. [...]
I sent a company-wide email shortly after the France terror attacks shook the world many months ago. And I found myself writing another one after the most recent attacks in Brussels. Even just this past weekend another attack took place in Pakistan and there are sadly many more that we don't hear about. These incidents are [...]
Culture is the foundation upon which an entire company is built. It allows for consistent and sustainable behaviours from everyone – how we hire, what we reward, what we discourage. Our Clients experience it every day in all that we do – how decisions are made, products we create, the experience they have and how [...]
It's always been a top priority at Tangerine to serve as advocates for consumers. We aim to help Canadians live better lives by helping them make smart decisions with their hard-earned money. But in today's transformative world, advocating for consumers through the products and services we (or any business) offer is not the only [...]
A mentor of mine once said: “You can’t be an outlier unless you want to actually turn the tables upside down.” It’s time the business world turns the tables upside down. We have to shift our focus from the bottom line to the heart of the business, the folks who give us their time and dedication [...]
Leadership is a privilege and a responsibility. I've learned from the great successes and failures of many leaders, mentors, and my own colourful experiences over the course of my career. I'm delighted for the opportunity to share stories of learning and success about how businesses need to be run differently, transparently and with trust. If [...]
Hello, What your bank – every bank! – cares most about are the numbers. But not all banks care about the same numbers. The numbers we care about most at Tangerine – Canada's leading everyday direct bank – are the ones that tell us how good a job our Clients think we're doing. By focusing on creating the [...]
“The most important thing in communication is hearing what isn't being said. The art of reading between the lines is a life-long quest of the wise.” This is wonderful insight from author Shannon L. Alder about wisdom. So let me ask you this... Why do we view the judgment of others in a negative way? After all, [...]
Follow in my footsteps — a wonderful sentiment isn't it? It's very comforting to know that others before us have forged great paths for us to follow — our parents, older brothers and sisters, business leaders, etc. Society has a plethora of great examples for us to shadow, to emulate. It would seem to be the [...]
I'm sure you can find a ton of great books about customer experience (CX) strategies in the business section of Indigo, but I'd like to share a thought about Indigo's very own customer experience. Before you jump to any conclusions... I want to congratulate them! Indigo has converted the Aceto home from loyal Amazon customers to [...]