FAQs: Getting started

If I choose to activate my Account at a Canada Post outlet, can I go to any location?

How can I change the Account activation method I selected while enrolling for my Account?


 

If I choose to activate my Account at a Canada Post outlet, can I go to any location?

Almost all Canada Post outlets can verify your identification, but there are some outlets that can’t. When you enroll, we’ll provide you with the locations of the outlets that are closest to your address, along with a number that you’ll need to take with you. You can go to a different Canada Post location. However if you do choose to go to a different location, it’s a good idea to call ahead to make sure they can process this number to verify your ID.

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How can I change the Account activation method I selected while enrolling for my Account?

If you change your mind and want to choose a different method for activating your Account, simply log in, and you should see a message about activating your Account, which will include a link to change your Account activation method.

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