Tangerine Partners with Meniga to Evolve the Client Experience Through Personalized Digital Banking
New York City, 24 September 2018 – Tangerine, the Canadian direct bank, today announced at Finovate Fall in New York City a partnership agreement with Meniga, the global leader in digital banking solutions. The agreement sees Tangerine deploy Meniga’s digital banking solutions to all its Clients, as part of its commitment to providing innovative solutions that help Canadians make smart decisions with their money.
Tangerine and Meniga will be showcasing some of the most interesting features of the partnership on-stage at Finovate Fall today at 4:30pm at the Marriott Marquis Times Square, New York.
The bank embarked on a project in 2016, evolving their digital Client experience to further empower Canadians in making smart financial decisions. The integration of Meniga’s software means that Clients have a clearer view of their finances through more accurate categorization of their transactions and a more customized banking experience — consistently across their online and mobile channels. Clients will have an easier time making the smart decisions needed to get ahead financially, by staying on top of their spending and saving behaviours.
As part of the project, Tangerine has introduced individualized banking enhancements that help Clients get true value from their banking experience. The first phase of the rollout includes Meniga’s transaction enrichment, data-driven personalized insights and reports.
Georg Ludviksson, CEO and Co-founder of Meniga, said:
“We’re proud to partner with Tangerine Bank, one of the most innovative and customer-centric banks in the world, with a strong emphasis on digital excellence. The partnership with Tangerine represents a key milestone for our global expansion ambition, as Meniga gains a strategic foothold in North America.”
Meniga and Tangerine are collaborating on a number of personal finance related innovations that use Meniga’s digital banking toolbox. This includes a programmable banking interface to combine 3rd party data with the savings experience. A way to make savings fun and more engaging by tapping into a wealth of publicly available APIs.
Mark Nicholson, Vice President of Client Experience at Tangerine, commented:
“Meniga shares our vision for the future of digital banking, and the partnership between us is a natural fit. The innovations we’re working on together will help us to radically transform our Clients’ banking experiences and alter the nature of how consumers engage with their money.”
Tangerine is a direct bank that delivers simplified everyday banking to Canadians. With over 2 million Clients and close to $38 billion CAD in total assets, we are Canada’s leading direct bank. Tangerine offers banking that is flexible and accessible, products and services that are innovative, fair fees, and award-winning Client service.
From no-fee daily chequing and high-interest savings accounts, a Credit Card, GICs, RSPs, TFSAs, mortgages and mutual funds through its subsidiary, Tangerine Investment Funds Ltd., Tangerine has the everyday banking products Canadians need. With over 1,000 employees in Canada, our presence extends beyond our website and Mobile Banking app to our Café locations, Pop-Up locations, Kiosks and 24/7 Contact Centres.
Tangerine was launched as ING DIRECT Canada in 1997. In 2012 it was acquired by Scotiabank, and operates independently as a wholly-owned subsidiary.