We're Here for You

By Phone

Give us a call 24 hours a day, 7 days a week at
1-888-826-4374.
Wondering about your tax receipts? Learn More

By Online Chat Session
Saving & Chequing

Weekdays 8am - 8pm ET
Weekends 9am - 5pm ET

Investing

Weekdays 8am - 8pm ET

FAQs

If you've got questions, we've got answers.
visit our FAQ's

Face-to-Face

We'd love to have you drop by one of our Tangerine Locations

By Mail

3389 Steeles Avenue East
Toronto, Ontario
M2H 0A1

In Online Communities

Voluntary Codes of Conduct

Voluntary Codes of Conduct and Public Commitments

To help ensure that your consumer rights are protected as an Tangerine Client, we have adopted several Voluntary Codes of Conduct and Public Commitments. The following guidelines outline the high standards and level of service you can expect when you bank with us.


The Financial Consumer Agency of Canada ("FCAC") oversees adherence to these Voluntary Codes and Public Commitments.

You may contact the FCAC in writing at:
Financial Consumer Agency of Canada
427 Laurier Ave. West, 6th Floor
Ottawa, Ontario K1R 1B9

Information about the FCAC and its role and about consumer protection laws and regulations, is available at www.fcac-acfc.gc.ca.

FCAC services in English 1-866-461-FCAC (3222)
FCAC services in French 1-866-461-ACFC (2232)
For calls from the Ottawa area or from outside Canada: 613-960-4666

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